Loyalty Rewards
We believe in rewarding our valuable clients! That’s why we created the Roots Rewards program to reward YOU: our most loyal clients. You’ll earn points for each service you enjoy and each product you purchase. You’ll earn bonus points for doing easy things like referring a friend and pre-booking your next appointment.
Earning Rewards Points
Here’s how you earn points:
Spend $1 at Roots Southern Salon on services – Earn 1 Point
Spend $1 at Roots Southern Salon on retail products – Earn 2 Points
Refer a friend who has never visited Roots Southern Salon before – Earn 500 Points
Pre-book your next appointment at time of checkout – Earn 100 Points
Refer an employee for one of our available employee positions – Earn 1000 Points
Our system automatically tracks the points you’ve earned. You can check your balance by asking our guest experience expert.
Redeeming Rewards Points
Roots Rewards points can be used towards the purchase of Retail Products only. When you check out of your appointment at the salon, just alert the concierge that you would like to spend your rewards points and they will credit the transaction for the appropriate point value.
Enrolling in the Rewards Program
You are automatically enrolled in our Roots Rewards program from the first time you make a purchase at Roots Southern Salon. You could be close to receiving your “roots rewards” and not even know it!
The Fine Print
There has to be a catch, right? Not really, but here are a couple of details about how the Roots Rewards Program works:
- Rewards points expire two years from the day that they were issued.
- For our employee referral promotion, prospective employee must mention referral prior to hire/during application process. The 1000 rewards points will be rewarded to referee after employee has successfully completed 90 days at Roots Southern Salon.
- Roots Rewards points may not be redeemed for cash.
- Roots Rewards points are non-transferrable
- May not be valid with some special offers, sale items or special purchases.
- We reserve the right to terminate or modify the program at any time.
- You may not earn points on purchases or services made using third party gift certificates or tender.
- Enjoying salon treatments at Roots Southern Salon may be habit forming, resulting in lower levels of stress, increased beauty, and moments of extreme contentment.